Politik om beskyttelse af persondata

Handling of Personal Data

We value your privacy and security. We process your personal data in accordance with applicable data protection laws, such as the GDPR, to ensure you feel safe when interacting with us.

Basic Information

Swindo collects, shares, and stores your personal data when you shop with us—for example, when you visit our website, subscribe to our newsletter, create an account, or otherwise engage with us.

Responsibility for Your Data

Swindo is the data controller and is responsible for ensuring that your personal data is processed securely and legally in accordance with applicable legislation.

What Personal Data Do We Process?

We collect and process the following types of personal data to provide our services:

  • Name

  • Address (billing and shipping)

  • Email address

  • Phone number

  • Payment information

  • IP address and website usage data

  • Purchase history

  • Customer ID

This data is collected to fulfill purchases, deliver products, handle customer service inquiries, and improve the user experience on our website.
We may also share your data with trusted partners such as payment providers (e.g., Klarna) and shipping companies (e.g., DB Schenker, Postnord, Bring) to fulfill your order.
We also use third-party services to update address details.

When and Why Do We Process Personal Data?

We process your personal data in the following situations:

  • When you make a purchase

  • When you create an account

  • When you contact our customer service

  • When you subscribe to our newsletter

  • When you visit our website (via cookies and user data)

The processing is done so we can deliver our products and services, communicate with you, handle support matters, and comply with legal obligations.

Storage of Personal Data

We store your personal data as long as necessary to fulfill our commitments to you, or as long as required by law. Storage periods vary depending on the type of data:

  • Purchase data: 3 years after purchase, in accordance with consumer protection laws

  • Accounting data: 7 years, according to bookkeeping regulations

  • Subscription data: Until you unsubscribe or 12 months after your last interaction

Security of Your Data

We implement high security standards to protect your personal data. This includes encrypted transmissions, access control, and continuous monitoring to prevent unauthorized access.

Your Rights

You have the right to request information about what personal data we store about you, correct inaccurate data, request deletion of your data, or withdraw your consent to our processing of your data.
Please contact us via the Contact Us section on our website to exercise your rights.

Updates to the Privacy Policy

This privacy policy may be updated to reflect changes in our business or changes in the law. We recommend that you review it regularly to stay informed.
In case of significant changes, we will notify you via email or on our website.

Company: Forclick Limited
Company Registration No.: 79158660
Phone: tel:+19295795214
Registered Address: Unit 903A, 9/F., Cameron Commercial Centre, 458–468 Hennessy Road, Causeway Bay, Hong Kong

Last updated: 04/02/25